Case Management

Our Case Management programs include:

Housing First

Housing First is an evidence-based practice, shifting federal and state funding away from emergency shelters and towards permanent, supportive housing. By eliminating the chaos of homelessness, Housing First participants can more effectively address underlying behavioral health and medical issues. Duffy was the first Cape-based organization to adopt this model.

At Duffy, Case Management staff work with local public and private housing authorities as well as many private landlords to help people achieve and maintain successful tenancies. The Housing First program has resulted in a decrease in risk behaviors and utilization of public services and increased positive connections to preventive health services and to the community.

In from the Streets

For nearly 15 years, Duffy has managed this community-wide program, which offers temporary motel shelter and case management services for individuals experiencing homelessness who are either medically frail, or need cold weather sheltering. Duffy’s integrated care model, skilled case managers, and timely response keep vulnerable people within the safety net of care. Our close collaboration with community partners – human service providers, police departments and the faith community – reduces duplication of services and has made this initiative a successful regional effort.