Patient Access Representatives

Devon
Patient Access Representative
Devon is a Patient Access Representative who works in both the Medical and Behavioral Health reception areas. He attended the New England Institute of Art and studied Audio & Media Technologies.
Carol
Patient Access Representative
Carol is a Patient Access Representative in medical reception. She is originally from Brockton, MA.
Barbara
Patient Access Representative
Barbara has worked at Duffy since 2001. She works in the Medical Reception area. She is originally from Quincy, but has lived on the Cape for most of her life.
Sara
Patient Access Manager
Sara is Duffy’s Patient Access Manager. She has worked at Duffy since 2008. Sara has an associate’s degree in business and she is working towards her bachelor’s degree in health studies from UMass Amherst.Connections Case Management

Amy
Connections Case Manager
Amy is part of the Connections team that specializes in intakes and insurance. She is a MassHealth Certified Application Counselor.
Jess
Patient Access Representative
Jess is a graduate of Cape Cod Community College and she is currently working on her associate’s degree. Her background is with human services agencies and she loves being at Duffy.Medical - Primary Care

Margaret
Associate Director of Clinical Operations
Margaret is a Registered Nurse and Master of Science in Nursing. She oversees the operations of the medical floor at Duffy. Margaret has a Nurse Executive Advanced Certification provided by the American Nurses Credentialing Center and holds degrees from Fairfield University and New England Baptist Hospital School of Nursing.
Kyle
Nurse Practitioner
Kyle is a Certified Nurse Practitioner with a specialty in internal medicine. He is on the primary care team at Duffy. Kyle holds degrees from Westfield State University and Yale University.
Stephanie
Nurse Practitioner
Stephanie is a Family Nurse Practitioner on Duffy’s primary care team. She specializes in family practice and is also an adjunct clinical faculty member at Cape Cod Community College’s Evening RN program. She holds degrees from UMass Boston and Massachusetts College of Pharmacy and Health Services.
Jackie
Lead Medical Assistant
Jackie is a registered Medical Assistant and the Lead Medical Assistant at Duffy. She is part Duffy’s colorectal cancer screening and hepatitis C programs, and is able to draw labs. She holds a degree from Sanford-Brown College.
Amber
Medical Assistant
Amber is a medical assistant in primary care at Duffy Health Center. She specializes in treatment for hepatitis C. Amber earned her certification through the Cape Cod Regional Technical School’s adult education program.
Carrie
Nurse Practitioner
Carrie is a Nurse Practitioner on the primary care team at Duffy. She is part of the Women’s Health initiative and is on the Hepatitis C team. Carrie holds a degree in Forensic Nursing, Family Nurse Practitioner from Boston College.
Shantel
Population Health Coordinator
Shantel is a Licensed Practical Nurse who specializes in post-hospital care management for Medicare patients. She is also on the Hepatitis C, Women’s Health, and Diabetes teams at Duffy. Shantel received her education from Cape Cod Community College and Upper Cape Cod Regional Technical High School.Medical - Medication Assisted Treatment

Kristina
Certified Medical Assistant
Kristina is a Certified Medical Assistant in the Medication Assisted Treatment (MAT) program. She holds her associate’s degree in liberal arts and has 8 years of experience working in substance use treatment.
Mindy
Certified Medical Assistant
Mindy has worked at Duffy since 2012. She is a Certified Medical Assistant and she works with the Medication Assisted Treatment (MAT) team. Mindy is a graduate of the Cape Cod Community College Medical Assistant program.
Jennifer
Certified Addiction Registered Nurse
Jen is a registered nurse working on the Medication Assisted Treatment (MAT) team. She holds a degree in social work from Bridgewater State University and received a nursing degree from Cape Cod Community College.
Sydney
Certified Addiction Registered Nurse
Sydney is a Certified Addiction Registered Nurse (CARN) on Duffy’s Medication Assisted Treatment (MAT) team. She joined Duffy in 2020 and received a associate’s degree in nursing from Cape Cod Community College.
Alicia
Certified Addiction Registered Nurse & Moms Do Care Coordinator
Alicia is a Certified Addictions Registered Nurse (CARN) on the Medication Assisted Treatment (MAT)team at Duffy. She is also the Care Coordinator for the Moms Do Care program. She holds degrees from Wheaton College, Cape Cod Community College, and a bachelor’s degree in nursing from UMass-Boston.
Melissabeth
Certified Medical Assistant
Melissabeth is a medical assistant on the Medication Assisted Treatment (MAT) team. She has been at Duffy for 8 years and is the recipient of the first Cindy Glista employee recognition award. Melissabeth is fluent in Spanish and received her MA certification from Sussex Community College.
Amanda
Licensed Mental Health Therapist
Amanda is a Licensed Independent Clinical Social Worker and she is embedded on Duffy’s Medication Assisted Treatment (MAT) team to provide ease of access to behavioral health services. She holds her degree in social work from Boston University.
Adam
Recovery Support Coach

Daniel
Associate Director of Substance Use Disorder Services
Daniel oversees all Duffy substance use disorder programs and is the project lead for the Moms Do Care program. He is a Licensed Clinical Social Worker and a member of the National Association of Perinatal Social Workers. Danny holds degrees from UMass-Amherst and Smith College School for Social Work.
Dr. Lisa, MD
“Dr. Lisa” specializes in adult medicine with a focus on office-based addiction treatment, or Medication Assisted Treatment. She has been at Duffy Health Center for 18 years. She holds degrees from the Holy Name Hospital School of Nursing, William Paterson College and New Jersey Medical School.
Recovery Support

Jackie
Alternative Peer Group Recovery Coach
Jackie identifies as a person in recovery and through her personal experience is dedicated to being a lighthouse for others in our community who struggle with Substance Use Disorders (SUD). She believes in the Alternative Peer Group (APG) model. Jackieis working toward Recovery Coach certification and attending a health care leadership course. She is motivated to help destigmatize addiction and to advocate for positive, hopeful recovery.
Samantha
Mental Health Counselor, RecoveryBuild Alertnative Peer Group
Samantha is the Licensed Mental Health Counselor for the RecoveryBuild Alternative Peer Group. She holds a master’s degree from Lesley University in expressive arts therapy and mental health counseling. Samantha has dedicated her career to children and adolescents. Samantha is also pursuing her license as an Licensed Mental Health Counselor.
Dana
Recovery Support Navigator, HEALing Communities
Dana is a Recovery Support Navigator working on the HEALing Communities Mobile Unit. She has an associate’s degree from Middlesex Community College and is working toward her Recovery Coach certification. Dana is actively in recovery and has worked in the field for several years.
Sarah
Recovery Coach Supervisor
Sarah is the Recovery Coach Supervisor at Duffy. She previously worked in the Moms Do Care program as the Case Manager and a Recovery Coach. Sarah is a Certified Addictions Recovery Coach and has worked in this program for 3 years. Sarah has 11 years in recovery from substances.
Nicole
Recovery Coach
Nicole is a Certified Recovery Coach at Duffy in our Medication Assisted Treatment (MAT) program. She graduated from Middleboro High School. Nicole is in long term recovery and has worked in the field for several years.
Lisa
Licensed Mental Health Counselor, RecoveryBuild Alternative Peer Group
Lisa is the Licensed Mental Health Counselor working with the RecoveryBuild Alternative Peer Group. She holds a master’s degree in clinical mental health counseling, with a specialization in dance movement therapy, from Lesley University. Lisa has extensive experience working in schools, after-school programs, non-profit organizations, and corporate medical settings. She is dedicated to the mission of the Alternative Peer Group.
Melissa
Lead Recovery Support Navigator
Melissa is the Lead Recovery Support Navigator working with the Medication Assisted Treatment (MAT) team. She holds her associate’s degree from Cape Cod Community College.
Jeremy
Program Supervisor, RecoveryBuild Alternative Peer Group
Jeremy works to support young people struggling with substance use to find recovery and maintain a healthy lifestyle. Jeremy has worked with youth at the Cape Cod Museum of Art, focusing on the therapeutic benefits of art as an outlet. Jeremy is in long term recovery and pursuing Recovery Coach certification.Mental Health Services

Brian
Associate Director of Behavioral Health
Brian is a Licensed Independent Clinical Social Worker. He’s the co-facilitator of the Bridge Program at Duffy. Brian holds both a bachelor’s and master’s degree in Social Work.
Maureen
Licensed Mental Health Therapist
Maureen is a Master of Social Work and a Licensed Independent Clinical Social Worker. At Duffy, she is part of both the STAIR and Bridge programs. Maureen holds degrees from Stonehill College and Boston University.
Dr. Field
Psychiatrist
Dr. Field is Duffy Health Center’s psychiatrist, specializing in adult psychiatry. She holds degrees in medicine and psychiatry from the University of Massachusetts Medical School.
Cindy
Registered Nurse
Cindy is a registered nurse and works closely with our staff psychiatry team in the Behavioral Health department. She is alsoDuffy Health Center’s first employee, starting with us in 1997.
Susan
Licensed Mental Health Therapist
Susan is the embedded therapist on Duffy’ss Medical floor. She has a master’s degree in social work and is a Licensed Independent Clinical Social Worker. Susan is part of the Pathways and Bridge programs at Duffy, and she is a member of the National Association of Social Workers.
Lily
Licensed Mental Health Therapist
Lily is a Licensed Mental Health Therapist who joined Duffy in early 2021. She attended Bryn Mawr Graduate School of Social Work & Social Research.
Carol
Psychiatric Nurse Practitioner, Bridge Program
Carol is a Psychiatric Nurse Practitioner working in the Behavioral Health department at Duffy. She is part of the team that runs the Bridge program. Carol holds degrees in psychology and nursing from the University of Southern Maine. Her Psychiatric Mental Health Nurse Practitioner degree is also from the University of Southern Maine.
Louise
Licensed Mental Health Therapist

Lisa
Licensed Mental Health Therapist
Lisa is a Licensed Independent Clinical Social Worker and a mental health therapist at Duffy. She holds a master’s in social work and is certified in Eye Movement Desensitization and Reprocessing therapy.
Jennifer
Licensed Mental Health Therapist
Jennifer is a therapist in our Behavioral Health Department. She has master’s degree in Social Work from Bridgewater State University and she is a Licensed Independent Clinical Social Worker. Jennifer specializes in Cognitive Behavioral Therapy.
Pamela
Spiritual Care Provider
Pamela is a professional educator and is Duffy’s Spiritual Care Provider, specializing in mindfulness, meditation, and processing grief. Pamela holds a master’s degree in divinity.Case Management

Edgard
Behavioral Health Community Partners Case Manager

Marissa
Housing First Case Manager
Marissa is a Housing First Case Manager at Duffy. She is a Cape Cod native and utilizes her personal experiences to help others undergoing difficulties around mental health, substance use, and housing insecurity. She has a bachelor’s degree in psychology from Framingham State University and is pursuing her master’s degree in clinical social work from Boston University.
Susan
Community Health Worker
Susan is a Licensed Community Health Worker at Duffy, specializing in the Bridge program and WRAP classes. Susan is a certified peer specialist and is currently pursuing an associate’s degree in human services.
Arlene
Outreach Case Manager
Arlene is a long-standing Case Manager at Duffy. She is a Licensed Alcohol and Drug Counselor and has worked with individuals experiencing homelessness for many years. Arlene is a Cape Cod native.
Karen
Program Services Supervisor
Karen is a Licensed Social Worker on the Case Management team. She is also part of the Behavioral Healthcare Program team. Karen holds a degree from Susquehanna University.
Kara
Behavioral Health Community Partners Care Coordinator
Kara joined Duffy Health Center’s Behavioral Health Community Partners team in 2021. She received bachelor’s degree in psychology from St. Mary’s College of Maryland.
Cathy
Medical Case Manager
Cathy is a Case Manager on the Medical floor. She is also Duffy’s “Good News Wednesday” writer! Cathy holds a bachelor’s degree in psychology.
Nellie
Housing First Case Manager
Nellie supports clients searching for housing. She previously worked in the medical administration field for 30 years. She also holds a billing and coding certification.
Leah
Housing First Case Manager
Leah supports clients searching for housing. She holds a bachelor’s degree from Westfield State University and has a passion for connecting with new people.
Andrew
Behavioral Health Community Partners Care Coordinator
Andrew is a Care Coordinator in the Behavioral Community HealthPartners. He has worked at Duffy since 2012. Andrew is a certified Alcohol and Substance Abuse Counselor.Referrals Department

Kay
Referral Coordinator
Kay has worked in Duffy’s Referrals department since 2006. She attended Cape Cod Community College and has many years of experience working with individuals who are at risk or in need of guidance.
Joy